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Yes, the connection to our website is protected by a secure 2048-bit SSL encryption certificate and all data relating to the payment transaction is entrusted to the PAYPAL platform, the world's leading player in online transactions. Your personal data will then be disclosed only in accordance with the provisions of our Privacy Policy.

All our products are Made in Swiss

Once you have identified the item you would like to purchase, click on the "Add to Cart" button. To complete your order, follow the instructions relating to the checkout process. Your order will not be forwarded until the checkout process is complete; at that point you will be asked for your payment details (you can choose between bank transfer or credit card).

You can pay by bank transfer, credit card or PayPal. In case of bank transfer, we invite you to send us the accounting copy to speed up order processing times. If more than seven days pass from the date of the order and neither the bank transfer nor the accountant have arrived, we reserve the right to cancel the order.

Unless specified in the product sheet, approximately within 15 working days from the payment date. For any information you can always contact customer service.

Card transactions are handled on the PayPal platform, which is among the best in the world. Therefore, all your sensitive data will be managed by them and will not be disclosed to OrologiSWP.

VAT is included in all products.

- For shipments outside the EU: VAT will be deducted from the price and will be applied to the customer by their customs.

Yes, shipping costs are always free.

Shipping is always free in Europe.

For shipments outside Europe:

- free shipping cost for purchases over €1,999.00

-shipping cost €49.90 for purchases under €1,999.00

OrologiSWP uses DHL courier.

No. OrologiSWP does not provide gift packages.

Of course! If you want help you can always contact Customer Service by email or telephone

All our products are covered by a two-year warranty from the date of purchase.

All our products have a return policy. 

You can return a product within 15 days of receipt. The shipping cost relating to the return is always borne by the Customer. For the return to be accepted, the product must be returned intact in all its parts (including the box) and the label must not have been removed. 

For information contact our customer service by email at info@orologiswp.it.